CEO Letter to Policyholders

Letter from CEO Stacy Hammond

To our loyal customers,

NASW Assurance Services (ASI) was created specifically for protecting social workers and is rooted and focused on social work. We are pleased to share with you that ASI has many options for your insurance needs.

Our highest priority is and always has been advocating for and protecting social workers in the field. The ASI board of directors has always been and continues to be made up of experienced social workers just like you, many of whom are Pioneers in our profession and uniquely qualified to understand who we serve and advocate for.

Unlike other insurance providers, we continue to focus on social workers. We offer affordable and valuable products and services, such as professional liability insurance plans, ethics training, risk management workshops, and conferences for professional development, just to name a few.

There is no need for existing policyholders to take any action at this time.

To avoid a lapse in coverage, please maintain your liability insurance coverage with the insurance provider in place while we evaluate the situation.

We are looking out for you, so we recommend maintaining your existing coverage despite recent events.

If you choose to keep your insurance with Preferra, we are happy to connect you. If you prefer to explore other options or have questions, please contact our dedicated Member Care Unit at 855-385-2160 or go to You can also connect with our chat form on

In closing, we are taking meaningful steps to continue our support for social workers, building upon our legacy and commitment to the social work profession.


Stacy Hammond
Interim CEO
NASW Assurance Services, Inc.

You are now leaving our website to begin your malpractice insurance application with CPH Insurance. Please note that no information from our site will be transferred for privacy reasons. You will need to re-enter your details to complete your application. Thank you for your trust in us.

The National Association of Social Workers (NASW) and NASW Assurance Services, Inc. (ASI) have partnered with CPH Insurance to offer comprehensive professional liability insurance tailored specifically for social workers.

You are now leaving our website to begin the renewal process for your liability policy with Preferra Insurance Company. Please note that no information from our site will be transferred for privacy reasons. You may need to re-enter your details to complete your renewal.


Our application is fully web-based, so there's nothing to download or install. You can use on a Windows, Mac, or Linux computer as long as you're using a supported web browser and have an Internet connection. Below is a list of supported browsers as well as the minimum version that's required:

Browser Settings

You must also have JavaScript and cookies enabled in your browser. Instructions for enabling cookies:

Note: While our application will work with older browsers, we recommend updating your browser to the latest version for the best possible experience.


Our application will also work on all smartphones and mobile browsers that support JavaScript. Our application detects if a user is on a mobile device and displays a mobile version automatically.

Clearing Your Cache

From time to time, you may need to clear your cache when we update the platform to ensure you are using the current version.

Please note: If you do not have a working Internet connection, you will not be able to use our online application.

Are You Looking for One of Our
Member Programs?

The NASW Group Insurance webpage is temporarily unavailable. To receive assistance with term life, disability, accidental death & dismemberment, and hospital income insurance products, kindly contact the program plan administrator at